A contract between you and Hyperion will
take place upon the despatch to you of the Hyperion products ordered, unless we
have notified you that we do not accept your order.
An order may not be accepted due to one of the following reasons:
The product you ordered being unavailable from stock
Our inability to obtain authorisation from SecPay for your payment
Your failure to meet the eligibility to order criteria set out in our Terms and Conditions.
Terms & Conditions
Hyperion Records knows that you care how
information about you is used and shared, and we appreciate your trust in us to
do so carefully and sensibly. This notice explains our privacy policy. By
visiting Hyperion-Records.co.uk you are accepting and consenting to the
practices described in this Privacy Notice.
Your Personal Information
Any personal information provided or to
be gathered by Hyperion Records is controlled primarily by Hyperion Records
Limited having its registered office at 2 Bath Place, Rivington Street, London
EC2A 3JJ. Hyperion Records Limited adheres to the Data Protection Act of 1998
and EU Directive on Privacy and Electronic Communications (2002/58/EC)
The information we gather.
We receive and store any information you
enter on our website or give us in any other way other than your credit card
details. See 'What about Security?' below for information about credit card
details.
You can choose not to provide certain
information that will mean that you might not be able to take advantage of
certain site features.
Use of Personal Information
The information we learn from our
customers helps us to improve your shopping experience at
Hyperion-Records.co.uk. We use the information to handle orders, deliver
products, process payments, communicate with you about orders and products,
update our records and generally maintain your account with us. We also use
this information to improve our web shop, prevent or detect fraud or abuses of
our website.
Automated information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your Web browser accesses Hyperion-Records.co.uk. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised experience at Hyperion-Records.co.uk if we cannot recognise you, we want you to be aware that these tools exist.
Security
Credit card transaction details (credit
card number, credit card expiry date) are transmitted to our third party online
secure banking company, SecPay Limited, part of the Royal Bank of Scotland
Group. Hyperion Records Limited does not have access to this information.
Security is one of the most significant concerns for both you as the shopper and Hyperion as the retailer during an online transaction. In reality, an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is strongly encrypted using complicated logarithmic combinations.
The SecPay payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data. Furthermore, their public web servers are certified by Thawte, a public Certificate Authority, ensuring that both the shopper and retailer can have confidence that nobody can impersonate SecPay to obtain confidential information.
Encryption
The transfer of the purchase details from
the Hyperion`s site to SecPay is encapsulated using a proprietary encrypted
and digitally-signed protocol. This uses a combination of standard methods such
as PGP, RSA and MD5 to ensure that the information passed is secure and
tamper-proof via SSL.
Security for the Shopper
Any communication between the shopper and
SecPay is also encrypted to the maximum strength supported by the shopper's
browser using 128 Bit SSL. Shoppers are also protected from fraudulent use of
their card in a "card not present" environment, by their card
issuers. The card issuers provide the right for shopper to dispute a
transaction if the goods/services did not arrive or if the card was used
fraudulently.
Storage of data
Data storage on SecPay systems, and the
communication between SecPay and the worldwide banking networks, is regularly
audited by the banking authorities to ensure a secure transaction environment.
They also ensure that their systems stay up-to-date with the latest versions of
any third-party code they use, and continually review their own proprietary
code.
Sharing Information
Information about our customers is an
important part of our business and we do not sell it to others. We share
customer information only as described below, subject to this Privacy Notice,
to the UK Data Protection Act 1998 and EU Directive on Privacy and Electronic
Communications.
Agents
We occasionally employ other companies
and individuals to perform functions on our behalf mostly restricted to the
processing of credit card payments. They have access to personal information
needed to perform their functions, but may not use it for other purposes.
Further, they must process the personal information in accordance with this
Privacy Notice and as permitted by the UK's Data Protection Act 1998.